Do you know how much your customers value a good customer service experience? Perhaps you know how much your customers are willing to pay for it? Excellent customer service will help you generate more income from your customers. It’s one way to boost your income with your European customers, whether they be public organisations or large [...]
In our years of working with Exporters into the European market we have found there are six common objections a European Customer will express to a small innovative business. The purpose of this blog is to share some common strategies we recommend to overcome the objections when buying a new product from a new player [...]
strategic partnerships are often formed during Trade Shows in Europe. We have seen this trend for every single client, they met their best distributor at a show. They came across a large customer at a conference.
Our 16 years of setting-up European distribution networks has taught the team and myself about the best ways to find European distributors.
Do you have an e-commerce site or are you about to create one to sell to European customers? Then you may want to find ways to optimise your freight costs, to enable fast dispatch of your orders Europe-wide.
The One-Stop-Shop (OSS) is part of a European Union reform that outlines the VAT rules when selling products to EU consumers.
Here at Exportia, before approaching European distributors or multinationals, we collaborate with CEOs first to prepare our sales pitch. Because they are in charge and fully aware of the issue their business solves, they know what motivates customers to purchase their solution or product. To prevent sales from failing, you must consider several factors when [...]
Small and medium businesses have limited resources, and more often than not, they handle all their customer inquiries in house when it comes to export sales. They provide sales, product, technical, and even admin support to their customers. Here are the 7 key factors to help you boost your European sales with the power of [...]
Are you a manufacturer or a software developer, and are exporting a fairly technical product to Europe? Are you wondering how you can support your European customers with local technical skills?
It’s difficult to keep track of your distributor’s sales team when you don’t have a local presence in Europe. It makes it difficult to ensure that your product will always be high on their priority list. As a result, I’ve found it useful to hire a sales team for my clients. It is also a [...]
