Selling successfully to Europe online 2/3 : How to comply with the new European VAT rules

The European Union (EU) has implemented a major VAT reform that significantly impacts non-European businesses selling products via e-commerce to EU consumers. The One-Stop-Shop (OSS) system simplifies VAT reporting, allowing businesses to comply with their tax obligations without needing multiple registrations across different EU member states.

What is the One-Stop-Shop (OSS)?

The OSS is a European Union VAT reform designed to streamline tax reporting for businesses selling goods and services to consumers (B2C) in the EU. Before this reform, businesses had to register for VAT in each EU country where they sold products, creating administrative burdens. Now, with OSS, businesses can register in just one EU member state and manage their VAT obligations across all 27 EU countries through a single tax return.

Who Does the OSS Apply To?

The OSS scheme applies to:

  • Non-European businesses selling products or services via e-commerce to EU consumers (B2C transactions).
  • Businesses that store stock in an EU country and ship to consumers across Europe.
  • Companies that sell directly from outside the EU (such as from Australia, the US, or Canada) to individual EU customers.

However, OSS does not apply to B2B (business-to-business) sales, as companies purchasing from other businesses handle their own VAT obligations.

Understanding VAT Compliance Under the OSS System

The EU’s VAT reform introduces different OSS registration schemes, depending on where your goods are stored and how they are sold:

1. Import One-Stop-Shop (IOSS) for Non-EU Businesses

For businesses outside the EU that ship directly to consumers within the EU, the IOSS system allows for VAT compliance at the point of sale. This means:

  • VAT is collected at checkout rather than upon import.
  • Applies only to goods valued at €150 or less.
  • A tax intermediary in the EU is required to handle VAT reporting.

2. Union OSS for Businesses with EU Warehousing

If a business stores stock within the EU (e.g., in a European fulfillment center) and ships products to consumers in different EU countries, they need to register for Union OSS. This allows:

  • VAT reporting for all EU sales via one tax office.
  • Businesses to charge the correct VAT rate for each EU country of destination.
  • A single VAT payment to the registered tax authority, which distributes it to other EU countries.

3. Non-Union OSS for Service-Based Businesses

For non-EU businesses selling digital services (such as software, online courses, or consulting services) to EU consumers, Non-Union OSS is available. This simplifies VAT collection across multiple EU countries through one registration.

How to Register for OSS or IOSS

To comply with the European Union VAT reform, businesses need to:

  1. Determine the applicable scheme (OSS, IOSS, or Non-Union OSS).
  2. Choose an EU country for VAT registration (such as the Netherlands or Germany).
  3. Appoint a tax intermediary (if required) for managing VAT compliance.
  4. Charge the correct VAT rate at checkout based on the customer’s country.
  5. File VAT returns regularly and pay collected taxes to the registered tax authority.

Why the OSS System Matters for Non-EU E-Commerce Businesses

The OSS reform reduces administrative burdens for businesses expanding into the EU market. Key benefits include:

  • Faster cross-border expansion without the need for multiple VAT registrations.
  • Simplified VAT compliance, reducing costly tax errors.
  • Improved customer experience with transparent pricing and no hidden VAT charges upon delivery.

Next Steps: Get Expert Guidance on VAT Compliance

VAT compliance in the EU can be complex, but working with a tax expert can help you navigate the new European VAT reform effectively. Whether you’re a small business expanding into e-commerce or a large company optimizing tax operations, professional support ensures you remain compliant while maximizing growth opportunities in the European market.

For expert guidance on European VAT compliance, OSS registration, and tax intermediary services, visit Exportia.


Conclusion

The European Union VAT reform introduces significant changes for non-EU businesses selling to European consumers. The OSS system simplifies tax compliance, allowing companies to expand across the EU without the administrative burden of registering in multiple countries. Whether you’re selling products via e-commerce or providing digital services, understanding the new VAT regulations is crucial for successful European market entry.

Start your EU e-commerce journey today by ensuring you comply with OSS regulations and streamline your VAT process.

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